This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Having my baby

Posted By Alfysmum

"Having my baby"

About: Borders General Hospital / Maternity care

(as the patient),

I had my baby last week following the ward change over to ward 15. 

I was nervous about the change but the staff were fantastic, they took it all in there stride and remained positive during such uncertain times. They kept a smile on all patients faces and made sure that the experience of bringing a child into the world was as magical as it should be.

Every member of staff we dealt with from drs,midwives,maternity care assistants and students were all amazing and went above and beyond for us. 

So pleased with the experience. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Dr Faye Rodger, Clinical Director - Obstetrics & Gynaecology, Obstetrics & Gynaecology, NHS Borders 4 years ago
Dr Faye Rodger
Clinical Director - Obstetrics & Gynaecology, Obstetrics & Gynaecology,
NHS Borders

Submitted on 23/03/2020 at 11:54
Published on Care Opinion at 11:54

Thank you so much for your feedback. We're still getting used to our new accommodation, but are working hard to make sure that all pregnant women and new mums still get all the high quality care we'd normally give. Our midwifery staff and paediatric colleagues have been wonderful, as have all our mums, like yourself, who have been so flexible in allowing these important changes to happen!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Claire Grieve, Interim Clinical Manager, Women & Children’s Services, NHS Borders 4 years ago
Claire Grieve
Interim Clinical Manager, Women & Children’s Services,
NHS Borders

Submitted on 23/03/2020 at 23:44
Published on Care Opinion at 23:44

Thank you so much Alfysmum for such lovely feedback.

We are all absolutely delighted you felt you have had such a positive experience in such challenging times.

It’s lovely to hear that our move had no impact on your experience and it was as ‘magical’ as it should be!

I’ll share this with the staff, it’s lovely to hear such positive words - just what everyone needs right now to keep us all smiling!

Kind Regards

Claire

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k