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"Fantastic, thank you!! "

About: Royal Cornwall Hospital (Treliske)

My little boy was admitted via gp for investigation on paeds obs. Due to the covid19 outbreak we were cared for on fistral. What an amazing, caring and dedicated team. Everyone was so friendly and engaged so beautifully with my son. The stay was completely faultless. I honestly cannot praise highly enough and what makes it even more amazing is the amount of pressure all staff must be feeling due to covid19 and how we still received exceptional care.

Thanks again to you all!

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Responses

Response from Laura Fletcher, Clinical Pathway Navigator, Clinical Oncology, Royal Cornwall Hospitals NHS Trust 4 years ago
Laura Fletcher
Clinical Pathway Navigator, Clinical Oncology,
Royal Cornwall Hospitals NHS Trust
Submitted on 25/03/2020 at 10:20
Published on Care Opinion at 10:41


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Dear Anonymous

Thank you for your positive comments regarding your recent experience in our Fistral ward. it is always lovely to have positive feedback especially during this difficult time. I hope that your little boy is recovering well.

I have passed on your comments to our Ward Managers over at Fistral and this will be passed on to the relevant staff.

Kind regards

Laura Fletcher

Patient Experience Administrator

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