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"Husbands Gastric Illness"

About: Forth Valley Royal Hospital / Clinical assessment unit Forth Valley Royal Hospital / Day Surgery Forth Valley Royal Hospital / Gastroenterology Forth Valley Royal Hospital / Surgical Assessment Unit

(as a relative),

My husband was recently admitted to Fvrh for an ongoing gastric condition that flares up every few years. There is no cure at present and sometimes he responds  to medication, other times he does not. He was originally admitted to CAU, then up to SAU, then along to B32 (where he met a fab nurse he called Joe, who’s care and bubbly demeanour was fab).   He was then moved down to a 3 bedded bay in Day Surgery where he spent 1 night before being moved yet again to a single room round the corner. 5 moves in 5 days, which wasn’t ideal.

Every new ward he went to, he had to explain his condition all over again to the staff, which he found quite draining. He spent the next full week in his room in Day Surgery and as hospitals go, it was like having private care. The staff in Day Surgery are some of the most wonderful staff you’ll meet. The care, attention and concern they showed towards my husband and myself was second to none. They kept his spirits up with their friendly chat and stories. Nothing was too much of a bother and in fact one nurse took the time to sit down with him and discuss a plan of action with regards to his fluids and vitamin Iv’s. She was instrumental in getting him the hydration and energy therapy he had been on during a previous hospital admission and which we felt he needed at that point.

There are too many staff members to each name individually but everyone from the fantastic nurses, auxiliaries, domestics and housekeepers (who kept him going with what dinner choices he couldn't manage to eat: ), and kept him topped up with black tea, are all just a credit to the NHS.

Even after he had a gastric feeding tube inserted by the lovely Louise, the staff kept popping in to ask if he was ok, did he want to try something to eat or drink, did he need anything? Excellent overall care.

After much discussion with Kay, a lovely dietitian, a plan for discharge was put in place. On the day he left, Arlene went out of her way to help him down to the main entrance with all his bags and waved us off. My husband is doing ok, he’s eating small amounts and hoping to get the tube removed soon and get back to normal. Thank you Day Surgery Staff, yous are all stars 

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Responses

Response from Alison Howitt, Clinical Manager, Day Medicine/OPAT Services/Discharge Lounge/Gastro/Diabetes and Endinocrinology/B32 and A12, NHS Forth Valley 4 years ago
Alison Howitt
Clinical Manager, Day Medicine/OPAT Services/Discharge Lounge/Gastro/Diabetes and Endinocrinology/B32 and A12,
NHS Forth Valley
Submitted on 28/03/2020 at 20:53
Published on Care Opinion at 20:53


Dear A happy Wife

Thanks for taking the time to post your feedback letting us know about your Husbands recent admission, I do hope that he is continuing to recover and receive the care he requires during this difficult period.

Multiples moves are never ideal and I can understand your husbands frustration having to relay the same information to multiple members of the team. On the positive side of this I am glad that staff took time to ensure that their information was gained direct from your husband as well as the patient notes, this is a really important safety issue especially with so many moves.

I am delighted to hear that despite this you found staff in our areas to helpful, obliging and caring and will ensure that the teams are aware of how important this was to you and your husband.

Please safe in these current times and your kind words will no doubt put a smile on the teams involved.

kind regards

Alison

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