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"Amazing care and staff"

My dad has been in Cross Lane for 8 weeks with frontal lobe dementia. The care and treatment he has received has been amazing not only for my dad but the whole family. We are spread across the country but knowing my dad was in the care of Cross Lane has been such a help to us as a family. The Doctors and all staff cannot be praised highly enough. My dad is now ready to leave Cross Lane and move onto the next phase of his journey but this would not have been possible without the outstanding care and compassion he has received from everyone at Cross Lane. Thank you all from a very grateful family you have guided us through a very difficult time for us all with your expert knowledge and expertise.

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Responses

Response from Karen Collman, Patient & Carer Experience Officer, Tees, Esk and Wear Valleys NHS Foundation Trust 3 years ago
Karen Collman
Patient & Carer Experience Officer,
Tees, Esk and Wear Valleys NHS Foundation Trust
Submitted on 22/05/2020 at 10:39
Published on Care Opinion at 11:40


Our staff at Cross Lane hospital pride themselves in their compassionate and personalised care towards patients and support for carers. It is always lovely to receive positive feedback and appreciation for their work and commitment, thank you

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