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"Multiple cancellations"

About: Stepping Hill Hospital / Clinical haematology

(as the patient),

So in October I found I’ve got a 7 year running of infection both markers are slightly raised. So a referral to haematology was sent off in October of 2019. 

I got my first portal invitation for the 16th March. Great. I accepted. Just slightly before 2 weeks CANCELLED another appointment made for the April of 2020. Right ok I accepted it on the portal invitation but also spoke with the haematology secretary. All sorted, well that’s what I thought. ANOTHER appointment CANCELLED. 

how many appointments am I going to get offered for these many appointments to be cancelled for me to accept many appointments that are offered? 

It’s very stressful. 

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Responses

Response from Kathryn Glass, Stockport NHS Foundation Trust 4 years ago
Kathryn Glass
Stockport NHS Foundation Trust
Submitted on 19/03/2020 at 17:08
Published on Care Opinion at 17:08


picture of Kathryn Glass

Please accept my sincere apologies for your experiences.

Could I ask you to contact me to discuss further, and organise your appointment please?

Kathryn Glass

Quality support/ Patient Experience Practitioner

kathryn.glass@stockport.nhs.uk

0161 419 5203

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