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They took the time to explain my condition.

Posted By djray10

"They took the time to explain my condition."

About: University Hospital Monklands / Endocrinology (Ward 12)

(as the patient),

Staff were fantastic at Monklands Hospital Diabetic Clinic. GP seen me in the evening and the next morning got a call to go to the David Matthews Centre.  Staff were on hand they took time to explain my condition and call me every 2 days to see how my condition is and help me manage. 

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Responses

Response from Rick Edwards, Service Manager Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Rick Edwards
Service Manager Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 24/03/2020 at 08:40
Published on Care Opinion at 08:40

picture of Rick Edwards

Dear djray10,

Thank you for taking the time to provide such glowing feedback about the service you received.

The staff will be delighted to hear how well supported you felt and I hope their early intervention enables you to play a full part in managing your condition going forward.

Kind regards

Rick

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