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Care during difficult period

Posted By Magssher

"Care during difficult period"

About: Inverclyde Royal Hospital / General Medicine ( wards G North, G South, J North, J South & L South)

(as a relative),

My 85 year old dad was admitted to ward J North at IRH recently under the circumstances of a very difficult family situation.

He was in the ward for 6 days and during this time he was treated with nothing but respect, care and compassion by all staff with no exception.

J North is a very busy receiving ward and I spent many hours there during my dad's admission and both medical and non-medical staff took the time to discuss in detail the various care plans that might be put in place for him.

I hope the staff in the ward will read this message and know that our family send sincere thanks for the care you gave my dad during this difficult period.

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Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 4 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC

Submitted on 20/03/2020 at 16:02
Published on Care Opinion at 16:02

picture of Rachel Pyle

Hello Magssher,

I'm sorry to hear about your recent difficult family situation and hope that you're all okay.

I'm pleased to hear that your Dad was looked after so well. Thank you so much for taking the time to share such lovely feedback with us at such a difficult time for your family, it's very much appreciated.

I will make sure to pass your lovely message on to the staff, so they know how much their care is appreciated.

Many Thanks,
Rachel

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