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"They do a wonderful job"

About: Forth Valley Royal Hospital / Day Surgery

(as a service user),

I was treated at the Day Surgery Unit at FVRH by 2 of the nicest professional people you could ever meet ( Pamela & Jennifer). From the moment I was taken in, any concerns or apprehensions I had disappeared as I was treated with friendliness, knowledge and care of the highest level. Any questions I had were fully answered, and their friendliness made me feel totally relaxed, and for that I am truly thankful. They do a wonderful job and are a credit to FVRH.

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Responses

Response from Pamela Reid, Surgical Skin Practitioner, Surgical Skin Team, NHS Forth Valley 4 years ago
Pamela Reid
Surgical Skin Practitioner, Surgical Skin Team,
NHS Forth Valley
Submitted on 13/03/2020 at 17:38
Published on Care Opinion on 16/03/2020 at 13:30



Thank you for taking the time to leave feed back.

I am glad that we made you feel at ease and relaxed throughout your procedure. Jennifer and I understand that visiting our department can be a little daunting so we do our best to make our patient's feel as relaxed as possible.

I hope your wound is healing well.

Pamela

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