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"The nursing staff and surgeon were first class"

About: University Hospital Wishaw / Day Surgery

(as a relative),

My mum aged 86 attended Wishaw General hospital today, the nursing staff and surgeon were first class with her. Explained everything in detail that would happen. Lovely friendly staff. Hospital very clean.

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Responses

Response from William McCutcheon, Head of Business Support, Property Support Services Division, Law House, NHS Lanarkshire 4 years ago
William McCutcheon
Head of Business Support, Property Support Services Division, Law House,
NHS Lanarkshire
Submitted on 12/03/2020 at 15:01
Published on Care Opinion at 15:01


picture of William McCutcheon

Dear Lorraine

I am please to hear that your mother received such good care at University Hospital Wishaw. I will pass your comments on the cleanliness of the Hospital to the domestic staff.

Regards

William

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Response from Lynne Linden, Charge Nurse, Day Surgery / Endoscopy, University Hospital Wishaw 4 years ago
Lynne Linden
Charge Nurse, Day Surgery / Endoscopy,
University Hospital Wishaw
Submitted on 17/03/2020 at 15:46
Published on Care Opinion at 15:46


picture of Lynne Linden

Dear Lorraine Sarah, thank you for taking the time to post your feedback on Care Opinion and apologies for the time it has taken me to reply.

It is lovely to hear that you found the team to be helpful and friendly. It truly is a team effort and our domestic staff will be delighted to hear that you found the unit to be very clean. I will be sure to pass on your kind words.

I hope your mum is recovering well at home.

Kind regards, Lynne.

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