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Thank you from the bottom of our heart

Posted By Happy daughter of patient

"Thank you from the bottom of our heart"

About: Lings Bar Hospital / Inpatient Nursing and Rehab (Lings Bar)

(as a relative),

My 93 year old dad had been discharged from QMC hospital in Nottingham to Lings Bar hospital in February 2020 for further rehabilitation before finally being fully discharged today after a stay of a few weeks on Yellow Bay. Everyone on Castle Ward, from the staff providing meals & hot drinks, health care assistants and every nurse looking after my dad, deserves the highest praise. Care was of the highest quality and I found everyone to be so professional, helpful, patient, friendly and empathetic. The nurses kept me fully in the loop regarding dad’s wellbeing on a daily basis and I must add that Lings Bar has been just such a positive experience for us all.   Thank you to everyone involved from the bottom of my heart!  

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Responses

Response from Janet Crawford, Operational Services Manager, Lings Bar Hospital, Health Partnerships 4 years ago
Janet Crawford
Operational Services Manager, Lings Bar Hospital,
Health Partnerships

Submitted on 11/03/2020 at 11:24
Published on Care Opinion at 11:24

Thank you so much for posting such wonderful comments following your father's stay on Castle Ward.

It is good to know that it was such a positive experience both for your father and for you.

The Castle Ward team endeavour to provide a high standard of care for all patients and your comments will be very encouraging - I will share your posting with the Ward Manager and her team.

Hi do hope that your father will continue to progress following his discharge home.

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Response from Sara Jane Ashmore, General Manager Greater Nottingham, Rushcliffe Locality, Local Partnerships 4 years ago
Sara Jane Ashmore
General Manager Greater Nottingham, Rushcliffe Locality,
Local Partnerships

Submitted on 13/03/2020 at 17:13
Published on Care Opinion at 17:13

Thank you so much for this lovely feedback it is always a joy to know we have made a positive difference to your father and you. The team will be delighted to read such lovely comments as they work so hard to deliver the care they do and are very proud of the services they offer and deliver.

Thank you for taking the time to feedback I do hope your father continues to be well.

kind regards Sara Jane Ashmore

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