"I was really disappointed"
About: Lincoln County Hospital / Accident and emergency Lincoln County Hospital Accident and emergency Lincoln LN2 5QY
Posted by N123 (as ),
Our time in A& E was 5 hours long. I am 37 weeks pregnant, it was 8 45pm when we arrived with a suspected broken ankle. After 4 hours my partner complained to reception and we were seen. I had an xray and the three staff members in there were really quite rude. Having loud personal conversations in a little room next to me at 1am whilst I sat in a wheelchair, alone waiting for them to take me in for xray. The doctor we saw was nice and friendly however.
I was really disappointed in the service this time and as a professional myself, don't understand why other professionals (in xray) find it acceptable to have private conversations so loud and not explain what I am waiting for as I sat alone in a cold corridor with no one but them around. One of the staff members never ever said hello to me when I was in the room, but instead discussed pregnancy and wearing lead aprons (I was quite obviously nervous and scared about xray whilst pregnant as I asked them when I was wheeled into the room) and their opinions on it with another of the xray staff, it made me feel really uncomfortable. Visiting A& E is always a lengthy visit which you keep in mind before you visit, I've not had anything to complain about before because you just know that it isn't going to be quick, it's the nature of A& E but this visit really was not pleasant and I am very disappointed.