This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Excellent attention to patients

Story from nhs.uk

"Excellent attention to patients"

About: Kettering General Hospital

The rubber part of my hearing aid got stuck in my ear when I took it out at bedtime. My efforts at removing it only resulted in it being pushed further in. The Nurse Practitioner whom we saw after only about 30 mins wait removed it for me with forceps. All the staff were very pleasant and helpful to an 82 year old who felt a perfect fool! Thank you Kettering A & E. you are stars, all of you.

Margaret Bateman

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kettering General Hospital 3 years ago
Kettering General Hospital

Submitted on 13/05/2020 at 16:32
Published on nhs.uk on 14/05/2020 at 14:24

Dear Margaret,

Thank you for taking the time to leave your feedback. It’s lovely to hear (excuse the pun) that you were treated so well and so quickly. I’m’ pleased that my colleagues in the Emergency Department were able to help and resolved your issue. I will be sure to pass this on to the team.

James Allan

Head of Patient Experience and Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k