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Care Opinion

Breathlessness

Posted By nursemaid

"Breathlessness"

About: Pembury Hospital / General medicine South East Coast Ambulance Service NHS Foundation Trust / NHS 111

(as a relative),

My 83yr old husband has been suffering from a chest infection and became very distressed with breathlessness. I rang NHS111 on his behalf who were exceptionally busy so I had to wait 20mins to get a response. The operator (Hannah) was extremely helpful and said we needed to see a doctor and Pembury would ring back within the hour. A quick response from Pembury plus an appointment to see the GP at 10. 30h. Delightful young doctor (Dr Dennihey) who was very thorough and prescribed antibiotics X2, We were back home by midnight and I would like to say how efficient and caring the whole experience was.

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Responses

Response from Marie Clifford, Patient Experience Officer, South East Coast Ambulance Service NHS Foundation Trust 4 years ago
Marie Clifford
Patient Experience Officer,
South East Coast Ambulance Service NHS Foundation Trust

Submitted on 09/03/2020 at 14:04
Published on Care Opinion at 14:04

Thank you very much for sharing your experience with us. I hope your husband is now feeling much better.

Best wishes

Marie Clifford

Patient Experience Officer

South East Coast Ambulance Service NHS Foundation Trust

Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG

Patient Experience Team: 0300 1239 242

Switchboard: 0300 123 0999 Extension: 34830

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