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"Acute appendicitis"

About: Dumfries & Galloway Royal Infirmary / Accident & Emergency Dumfries & Galloway Royal Infirmary / General Surgery

(as the patient),

Last November I was in Dumfries for 6 weeks to train as a tree surgeon, up from Newcastle. Unfortunately I was rushed into this hospital on a Sunday morning with acute appendicitis. The care I received was exceptional. I didn't need to wait anytime  at all in A&E instead I was taken straight into a cubicle where I was immediately seen. I was admitted to an assessment ward, given a CT scan again straight away. Seen by a surgeon and taken straight up to theatre. Afterwards I was taken to ward D9 where all the staff and care was brilliant, efficient and well explained. You are very lucky to have such a modern and efficient facility

Thanks

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Responses

Response from Alexis Brain, Patient Experience and Safety Manager, Patient Experience, NHS Dumfries and Galloway 4 years ago
Alexis Brain
Patient Experience and Safety Manager, Patient Experience,
NHS Dumfries and Galloway
Submitted on 05/03/2020 at 15:28
Published on Care Opinion at 15:28


Dear Geordie-c,

Thank you so much for taking the time to share your kind words regarding the care you received while in Dumfries & Galloway Royal Infirmary. I am delighted that you had such a positive experience at a time when you must have been in a considerable amount of pain and discomfort. It is wonderful to know that you were pleased with the standard of care and the teams will be delighted to hear that you were so happy with your carethroughout your stay. I hope that you are now fully recovered and keeping good health. Thank you once again for the kind words which I will ensure get passed on immediately.

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