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"Great Understanding and Support"

About: Binfield Surgery

My teenager had been unable to have vaccinations because of a needle phobia (brought on by an experience at another surgery) one of the nurses and other surgery staff have been working to over come this. They have worked with the young person, provided understanding, patience and a nonjudgemental service. This week the Vaccinations have started and the teenager now feels so proud and will be able to go to University with medical cover. Thank you for such an individual and caring approach when the NHS is so stretched. It turns out patients do matter!

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Responses

Response from Binfield Surgery 4 years ago
Binfield Surgery
Submitted on 07/03/2020 at 10:21
Published on nhs.uk on 08/03/2020 at 10:01


Thank you for letting us know of your recent experience at the surgery. It is great to hear when things have gone well. We will ensure to feed this back to all staff at the next team meeting.

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