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"Fantastic care given"

About: The Royal London Hospital

I had an endoscopy yesterday and must praise all the staff in the department. Nurses fully explained the procedure beforehand and made me feel comfortable and very at ease, so caring and professional- a fantastic team. The Doctor was extremely nice and informative.

Procedure was so much better than I anticipated. A little pain, but did not last long and was easily forgotten. I asked for sedation, and when ready to leave for home I was as right as rain and did not feel any side effects of the sedation.

Thank you so much to the London Hospital and the NHS service.

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Responses

Response from The Royal London Hospital 4 years ago
The Royal London Hospital
Submitted on 04/03/2020 at 12:00
Published on nhs.uk at 12:05


Dear Joan

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at RLH. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details to rlhpals.bartshealth@nhs.net

We look forward to hearing from you

Kind regards

Central Complaints Team

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