This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

My stay in hospital

Posted By Kellz

"My stay in hospital"

About: Pilgrim Hospital / General surgery

(as the patient),

Pilgrim hospital 

Complaints 

1. Took them a hour to bring me a commode so had to improvise and squat to urinate 

2. Hardly fed at lunch-wasn't given proper meal or desert

3. Staff talking to me like shit-didnt like any of the menu so asked for alternatives got told "there isn't any"

4. They are taking over 2 and 45mins to empty my comode it was left that long there was a hole in the pot

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 4 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 06/03/2020 at 11:57
Published on Care Opinion at 11:57

picture of Sharon Kidd

Dear Kellz

I am so extremely sorry and disappointed that this has happened to you on one of our wards at Pilgrim Hospital. Clearly this was a traumatic and distressing experience for you and is clearly and unacceptable level of care. We would like to investigate the concerns you have raised with the ward staff and hospital management. As we do not know which ward you were on, I would be grateful if you can contact me directly via patient.experience@ulh.nhs.uk.

Regards

Sharon

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k