This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Huge delay in tests in eye clinic"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ophthalmology

(as the patient),

Forgotten, abandoned, age discrimination, had they lost the request.

I went to the eye clinic in June last year, the clinician wanted another test done but this could not be done on the day. It was thought I would be sent an appointment for this in a few weeks, which to me seemed acceptable .

Now months later I have received the test appointment for April this year. This long wait is unacceptable. I was told  by a member of staff last time I went to the clinic they they felt that patients were being 'encouraged' to go privately   by such long waiting times in this eye clinic.

It is simply bad practice, eyes are so important, patients could lose their sight or sight deteriorate badly during these long delays. We all know that the NHS money has been cut during the last 10 years by this government and this is just one, of many I guess, results of these cuts.

More about:
Tags added by staff members:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nottingham University Hospitals NHS Trust 4 years ago
Nottingham University Hospitals NHS Trust
Submitted on 11/03/2020 at 10:50
Published on Care Opinion at 10:50


Thank you for taking the time to share your feedback. I’m very sorry that your experience as an ophthalmology patient has not been as it should.

There is a lot we are doing to improve in relation to our capacity issues in ophthalmology currently and I would be happy to discuss your experience as your feedback will help with this. If you want to speak with me, please contact me on 0115 924 9924 ext 64127.

Kind regards

James Povey

Matron for Head and Neck Division

Update posted by Buzz (the patient)

The whole idea of this web site is that we patients are not identified. Phone in and one is known, trouble makers.

The answer is a sop to Cerebus. The clinics wait get longer each year that passes from my experiences to date.

Opinions
Next Response j
Previous Response k