"I wouldn't recommend Sk:n to my worst enemy!"

I have been a client at Skn since 2017. I initially had 8 sessions of half face laser hair removal however it was not very effective and it was found that i had in fact suffered from hair stimulation as a result of the treatment. Skn offered me an additional 6 complimentary sessions however this did not make much of a difference.

I was never informed about any potential growth stimulation which has now occurred on my face. Leaving me with 90% more growth than I had to begin with. I have no confidence left as I am absolutely hairy if I had known this would have happened I would not have chosen to proceed with this treatment. Having this issue has added to my anxiety which has put me in a dark place.

Skn claim that they discussed this with me during my consultation however i do not recall this. After my course of 8 sessions I was informed that a before and after picture should have been taken before the treatment began, which in my case it was not. This led me to think if Skn were not able to take before and after pictures how could they argue that they had explained the possible adverse impact? I know for a fact that i would not have gone ahead with the treatment if I was informed about the potential hair growth, I was truly made to believe that I would receive amazing results. I believe that Skn consultants should really take the time to go through the pros and cons of their treatments with their clients in consultations.

I must say, i am very saddened by Skn's level of professionalism and service. I have had to chase them on a number of occasions for a response to my emails throughout the years. I am still awaiting a reply from them for an email i sent initially on 8th January 2020 despite Skn advising me it will take 20 days to compile a response.

Skn have been extremely insensitive to my situation and my self-esteem has been shredded to pieces after this treatment. I WOULDN'T RECOMMEND SKN TO MY WORST ENEMY!