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"Treatment i received"

About: Forth Valley Royal Hospital / Acute assessment unit

(as a service user),

I was admitted to the acute assessment unit in FVRH  recently after having another heart attack and suffering from pneumonia. The service i received from the staff was second to none and in my opinion you would not receive this kind of service or better in any other hospital in the UK. I owe my gratitude to the staff who looked after me and these people are a credit to the health service in Scotland. The management should feel lucky to have people like these angels working in our health service. My feeling is these people are worth every penny and deserve more than they are paid at the moment as they are a credit to the national health service in Scotland. They can,t do enough for you and I have experienced it first hand over the 4 days I was under their care. The place is run like a SAS unit, 100% efficient. My thanks goes out to Trisha,Christine, Orliath, Lyndsay Maggie and Dawn, to name a few I will say again that these angels are a credit to the hospital and to their profession. the hospital are lucky to have a workforce like them and I was really fortunate to have met girls like them. All I can say is that I love every one of them for the way they looked after me, they kept my spirits up and  it was good to know them when i went in again, it was like meeting friends I had not seen for ages and like I said what a laugh I had with these girls. I will never forget any of them I can assure you of that and I'll say again what a credit to their profession they are. I can't thank you enough for how you treated me.

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Responses

Response from Carolyn Mckenzie, Senior Charge Nurse, Acute Assessment Unit, NHS Forth Valley 4 years ago
Carolyn Mckenzie
Senior Charge Nurse, Acute Assessment Unit,
NHS Forth Valley
Submitted on 09/03/2020 at 11:36
Published on Care Opinion at 14:43


Dear Baws

Thank you for taking the time to leave feedback on the care opinion forum. It is so nice to hear such positive comments on the care you received whilst in our unit. We will certainly pass this positive feed back onto our staff within AAU who will be delighted to hear this. We are very proud of our staff and it is lovely to have the staffs hard work and dedication recognised in this way.

We wish you well in your recovery.

Kind regards

Carolyn McKenzie

SCN- AAU

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