Went to A& E after a fall. Signed in at reception to be send straight down to Medoc without seeing anybody. After a 3 hour wait was told by a very nice doctor that I shouldn't have been sent there as I needed an x-ray which A & E should have sorted. The Medocc doctor sent me for an x-ray as I think he felt sorry for me after waiting for 3 hours. He talked to someone in A & E about the x-ray and confirmed I had fractured a bone in my wrist and if I went back to A & E and explained that he had spoken to a doctor I just needed to have a splint fitted and a follow up appointment with the fracture clinic. I went back to A & E and explained everything the doctor had said but the person on the reception said that I would have to wait my turn. 2 hours later I then saw a nurse who took my blood pressure, temperature and pulse and then tells me that I had a fracture in my wrist which I already knew and for her then to say I would have to go into the next department to have a splint fitted. Fast forward another 2 hours and I was called just for another person to tell me that I had a fracture and then put a splint on my hand. It took a total of 7 hours and in that time spending probably 15 minutes seeing people to confirm I had a fracture and have a splint fitted. If A& E had dealt with me when I first come in instead of trying to make their figures look good by palming people off to the wrong departments I would probably in and out in a couple of hours. I would just like to say that the doctors and staff that saw me were excellent it's just the way the hospital is run. Everything is about numbers and not the welfare of the patients.
"How badly run A & E is"
About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY
Posted via nhs.uk
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