"Thank goodness that we still have a service like this"

About: University Hospital Monklands / Accident & Emergency

(as the patient),

I while doing some do it yourself I accidentally cut my thumb with a piece of glass which required nine stitches at the A&E department

I would just simply like to say that the trained surgical nurse called Martin was absolutely first class in attending to me as were all the staff in the department

I entered the hospital around 8.40 am was then seen assessed with the wound x-rayed and attended to and I was out the door at 10.00 am

I know that the Health Service has its faults and but in this instance thank goodness that we still have a service like this that we can call on in an emergency

Thank you.

Responses

Response from Claire Fenwick, Service Manager, Medicine, NHS Lanarkshire last month
Claire Fenwick
Service Manager, Medicine,
NHS Lanarkshire
Submitted on 27/02/2020 at 11:58
Published on Care Opinion at 12:05


picture of Claire Fenwick

Dear Grandad4,

Sorry to hear that you had a recent injury that meant you had to receive stiches- I do hope you are recovering well. I am glad however that your recent experience within our A&E department was a positive one. The team always aim to treat patients in a timely way and with care. We will be sure to pass on your feedback to Martin and the wider team who I am sure will be delighted that you felt you had a 'first class' experience.

Thank you for taking the time to get in touch- you feedback is really valuable in ensuring we provide quality services here at Monklands.

Best Wishes,

Claire

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