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"Compassionate, Caring Breast Care Nurse"

About: Western Isles Community Services / Macmilllan and Palliative Care Services

(as a service user),

At the end of last year,I found a lump in my breast which has required investigations and surgery at Raigmore hospital.

Since discovering the lump and throughout treatment, I have been supported by Hazel, a Macmillan Breast Care Nurse at the Western Isles Hospital.

I cannot praise Hazel enough for the support and care she has given me during this anxious time. She is approachable, knowledgeable, caring and compassionate. Nothing seems to be too much trouble for Hazel and her explanations of pathology, treatment and plans do a great deal to reduce anxiety. At one point I was struggling to sleep while anxiously waiting for results, but a chat with Hazel cured my insomnia, as I was able to put my concerns into perspective. 

Hazel is a shining example of all that is great about the NHS and I am so lucky to have had her by my side. 


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Responses

Response from Gail Allan, Macmillan Lead Nurse Cancer & Palliative Care, Community, NHS Western Isles 4 years ago
Gail Allan
Macmillan Lead Nurse Cancer & Palliative Care, Community,
NHS Western Isles

I manage the Western Isles Macmillan Team

Submitted on 26/02/2020 at 14:25
Published on Care Opinion on 27/02/2020 at 09:31


Dear Luckyone2

Thank you for taking the time to share your experience and thanking Hazel for her support over the last few months at such a worrying time.

I am more than happy to pass on this message to Hazel and will share with the rest of the team as we appreciate feedback to allow us to reflect on our roles.

Best wishes

Gail

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