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"Treatment by all concerned was exemplary"

About: Queen Margaret Hospital Victoria Hospital / Colorectal Unit Western General Hospital / Oncology

(as a service user),

Went to see doctor at my medical practice at the beginning of August as I had passed a lot of blood and had experienced irregular bowel movements he referred me for a colonoscopy/MRI and CT scan which were done within 2 weeks.

Was diagnosed with bowel cancer met surgeon and cancer nurse and then consultant oncologist from western general to shrink cancerous tumour.

Arranged for me to have radiotherapy/chemotherapy started that mid Sept then finished mid October check up in late November and arranged for surgery in January to remove tumour.

Had surgery at Victoria Hospital Kirkcaldy in January and was fitted with Stoma.

Treatment by all concerned was exemplary, staff are friendly

very efficient and compassionate but they are overworked

Food in hospital was excellent too!

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Responses

Response from Audrey Campbell, Clinical Nurse Manager, Edinburgh Cancer Centre, NHS Lothian 4 years ago
Audrey Campbell
Clinical Nurse Manager, Edinburgh Cancer Centre,
NHS Lothian
Submitted on 27/02/2020 at 08:39
Published on Care Opinion at 08:39


Dear Romeoxt95

Thank you for taking the time to post this feedback. I am delighted to hear that your treatment went well and all the staff involved in your care were friendly. I will pass on your thanks to the staff.


Kind regards,

Audrey

Audrey Campbell


Interim Associate Nurse Director

Western General Hospital

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Response from Wendy Cunningham, Lead Colerectal Specialist Nurse, Colerectal Service, NHS Fife Planned Care 4 years ago
Wendy Cunningham
Lead Colerectal Specialist Nurse, Colerectal Service,
NHS Fife Planned Care
Submitted on 28/02/2020 at 10:23
Published on Care Opinion at 10:59


Dear romeoxt 95 thank you for taking the time to let us know about your recent experience. I am pleased your treatment has gone well and that you found all the staff compassionate, friendly and efficient.

I will pass on your kind words to the colorectal nursing team and wish you the very best for the future.

Kind regards

Wendy Cunningham

Lead colorectal nurse

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