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"Kept my mind off what was going on"

About: Queen Margaret Hospital / Urology

(as a service user),

I had a appointment today at Queen Margaret in Dunfermline, Fife. To be honest I wasn’t looking forward to it but it went much better than I was expecting. The nurse who dealt with it was very professional, made me feel as comfortable as possible and kept my mind off what was going on by chatting away to me through out the procedure.

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 4 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 03/03/2020 at 12:52
Published on Care Opinion at 12:52


picture of Gillian Ogden

Dear Tague

Thank you for taking the time to post on Care Opinion.

It is an anxious time coming to hospital for a procedure so it was nice to read that our staff were professional and able to make you feel comfortable throughout.

I will share your post with the staff now and I am sure they will be grateful for your kind comments.

I hope you have recovered well.

Kind regards

Gill

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