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"Rude Doctor "

About: County Hospital

We visited A&E this morning, we were dealt with efficiently by the reception staff and triaged very quickly. The reception staff were lovely. We then experienced a very long wait to see the doctor. Far longer than the app suggests!! People who had entered after us were seen before us. The doctor was not interested in the slightest, we weren’t even offered a through examination. He was rude, seemed to only be interested in the nurse who was sat near him. I now feel like we need to visit another A&E to get some real advice.

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Responses

Response from County Hospital 4 years ago
County Hospital
Submitted on 09/03/2020 at 11:12
Published on nhs.uk at 23:45


Thank you for your feedback. I am sorry to hear that you had such a bad experience during your recent visit. We would welcome the opportunity to talk about this in more detail. If you are comfortable in doing so please email me directly on angela.grocott@uhnm.nhs.uk with your telephone number and I will phone you directly to discuss

Kind Regards

Angela Grocott

Head of Patient Experience

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