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Care Opinion

Amazing staff

Story from nhs.uk

"Amazing staff"

About: Wharfedale Hospital

I just want to say a massive thank you to all the staff involved in my treatment at ENT on 21 February 2020. You were all very nice polite and had a smile on your face. The ward are lucky to have you and you're all a credit to the hospital. I came in scared and uneasy, you helped to put me at ease and made sure I got the best possible treatment and care. I'm truly appreciativery of everything you did for me.

The hospital its self was exceptionally clean and looks modern it's by far the best hospital I've been to though my many visits over the UK.

If I could leave a message to specific people I would but I know that isnt allowed, if there is a way please get in touch so I can pass a message on to individual people.

One very happy tonsil free patient.

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Responses

Response from Tracy Richardson, Patient, Carer and Public Involvement Officer, Leeds Teaching Hospitals NHS Trust 4 years ago
Tracy Richardson
Patient, Carer and Public Involvement Officer,
Leeds Teaching Hospitals NHS Trust

Submitted on 02/03/2020 at 12:06
Published on Care Opinion at 12:06

Thank you so much for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a pleasant experience whilst in our care.

I am delighted to know that our services are delivering a level of care that met your needs and fulfilled all your expectations.

You can contact the Patient Advice and Liaison Service (PALS) with any compliments and they will be happy to pass these on to specific staff members. The contact details are:

patientexperience.leedsth@nhs.net

or telephone 0113 2066261.

With kindest regards

Rosie
Senior Nurse
Patient Experience

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