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Great care for Pacemaker Insertion

Story from nhs.uk

"Great care for Pacemaker Insertion"

About: St Bartholomew's Hospital

I recently had a dual pacemaker fitted at St Barts and was delighted with the care I received on ward 6D. The team who carried out my procedure were very professional and caring. I was prepared very well and was delighted when everything went smoothly. The staff on the ward looked after me extremely well post procedure and I was able to go home the same day. As a coeliac I was impressed with the gluten free dinner choices I was offered as I needed some good food before being discharged. Thank You to the doctor and all the team that looked after me that day

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Responses

Response from St Bartholomew's Hospital 4 years ago
St Bartholomew's Hospital

Submitted on 24/02/2020 at 10:09
Published on nhs.uk at 10:10

Dear patient

Thank you for this wonderful account of your admission at St Barts Hospital. We will ensure that we pass on your feedback to the team that took care of you and wider staff on the ward. As you say, the personal touch and connection is key, and sometimes simple things which may not be immediately obvious when you are close to the situation, can make a huge difference. Thank you for taking the time to post your comment here. It will be a boost to all those involved in looking after you

Kind regards

Central Complaints Team

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