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Care Opinion

Great Care- Thank You.

Story from nhs.uk

"Great Care- Thank You. "

About: Gloucestershire Royal Hospital

I wanted to find an appropriate channel to thank you sincerely for the care my family member received in A&E. He was given good care throughout the entire pathway from incident to discharge and was assessed promptly and thoroughly. We were given good follow up advice and are incredibly grateful for the work of the NHS. Thank you.

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Responses

Response from Jean Tucker, Patient Experience Improvement Manager, Gloucestershire Hospitals NHS Foundation Trust 4 years ago
Jean Tucker
Patient Experience Improvement Manager,
Gloucestershire Hospitals NHS Foundation Trust

Submitted on 26/02/2020 at 14:49
Published on Care Opinion at 14:49

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Thank you so much for your very kind feedback. Although sorry that your family member needed our A&E department in the first place I am pleased that you felt that they received good care, which is what we always strife to do. Hopefully, they are on the mend now. I will forward your comments on to the department, who will be delighted

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