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"Abysmal"

Greenfields has contributed to making me feel even more detached and alienated from society than I have ever been in my entire life. I seemingly do not exist to the people that work at the centre, despite attending appointments for a year. They failed to assign me a care co-ordinator when the one I had left. They never seem to care or check in on me, no matter how badly im doing or how long I avoid engaging with doctors or mental health services (due to feeling like there's no point). Perhaps worst of all, they show absolutely no signs of even acknowledging their failures, or trying to improve.

Thank you, for convincing me that help is not coming and that it literally is me against the world.

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Responses

Response from Greenfields Centre 3 years ago
Greenfields Centre
Submitted on 06/05/2020 at 11:39
Published on nhs.uk at 17:22


Thank you for taking the time to raise your comments, I am sorry that your experience was not of the standard that you expected. We very much appreciate the feedback that we receive. We regularly review the comments that we receive as these help us as we develop the services that we provide to improve the experience of our service users. We are unable to give individual feedback without understanding your particular circumstances; should you require this I would ask that you contact the Team Manager, Stephanie Zahorodnyj, directly.

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