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"Great Practice "

About: Millway Medical Practice

I’m writing to say a huge thank you. I called the surgery tonight at 6:00 PM following my return from work. My daughter had been complaining of a stomach ache on and off for about a week which culminated in her wetting the bed last night (she’s 6.5 and has never wet the bed). When I got home from work tonight she was still complaining so I called at 6:00. The receptionist was so kind. Instead of directing me to the walk in centre, she put me through to a GP who I spoke to. She agreed to see my daughter despite the surgery closing. My daughter struggled to do a urine sample but the GP waited patiently. A diagnosis of a UTI was made and antibiotics prescribed.

My family and I have been patients of Millway for about 2.5 years. I have nothing but praise for the surgery.

With renewed thanks for the service you provide.

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Responses

Response from Millway Medical Practice 2 years ago
Millway Medical Practice
Submitted on 27/04/2021 at 16:28
Published on nhs.uk at 19:43


Thank you very much for your positive feedback! We really appreciate that you have taken the time to write such positive comments about the practice and our staff. We have circulated your compliment within the Millway team. Best wishes, The Millway Management Team

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