My husband was admitted to ACU yesterday and then to ward F3.
I would just like to say what a fantastic team you have at the hospital, despite the challenges you have on a daily basis. I would particularly like to single out the staff nurse and her team at ACU. They were truly lovely and kind all day as well as being efficient and I really did feel that my husband was being well cared for. At the end of their shift they went over and above their duty trying to find beds before the unit closed. in fact when my husband moved to F3 at around 8pm it was already an hour after their unit should have closed and they were still trying to find 2 patients a bed. The staff nurse's persistence and composure were amazing and I could have wept knowing that this was probably not a 'one off'. Never once did I hear her complain or moan (and I was mostly no more than a few feet away). She is a complete professional as are her team. I am so grateful. I would love for her to get recognition for her sense of duty of care and for her team to also be acknowledged. We, and you, are so lucky to have them.
"Caring and professional service"
About: Royal Bolton Hospital Royal Bolton Hospital Bolton BL4 0JR
Posted via nhs.uk
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