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"My experience was really positive"

About: Royal Oldham Hospital / Accident and emergency

(as a service user),

at about 4 pm on the Friday in between Christmas and New Year 

I Had a fall whilst out on a run, and had a lot of pain in my finger which was also visibly  swollen and bruised.  

I initially wasn't going to go to A and E as i thought i would be there for a long time waiting to be seen  and if it was broken there was little they could do, however I was persuaded to go by my wife.

My experience was really positive, although the A and E Department was busy i  was triaged, had an X-Ray and treated in less than 2 hours.  and was given a  2 week follow up appointment to check it was healing properly.

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Responses

Response from Royal Oldham Hospital 4 years ago
Royal Oldham Hospital
Submitted on 21/02/2020 at 14:04
Published on nhs.uk at 14:08


Thank you for your positive comments

We are pleased to hear you made the decision to seek advice regarding your finger and visited the Royal Oldham A & E to have it looked at.

Staff in A&E consistently aim to provide excellent care and experience and so we are pleased your review reflected this.

Kind regards

The Patient Experience Team

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