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I honestly could not have felt safer

Posted By T2016

"I honestly could not have felt safer"

About: Maternity care (wards 68, 72 &73) / Labour suite The Princess Royal Maternity Unit / Neonatal Unit

(as the patient),

I am absolutely blown away with the care that I received whilst having my daughter at Princess Royal Maternity in January! I am a nurse myself so I know NHS staff are so hard working but the care given was honestly outstanding! It ended up being a bit traumatic and ended up with an emergency section as a first time mum (who had only been in hospital to work my shifts) it was daunting but I honestly could not have felt safer in the hands of the doctors, anaesthetists, midwives and Paediatricians! The care was so outstanding! I hope you are able to pass this message onto the staff at Princess royal labour suite & high dependency and pass on our thanks for the care given I can’t put into words how great they all were and how safe I felt me and my daughter were in their hands! Massive thanks to you all!  

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Responses

Response from Victoria Mazzoni, Interim Clinical Services Manager, Obstetrics, NHS Greater Glasgow & Clyde 4 years ago
Victoria Mazzoni
Interim Clinical Services Manager, Obstetrics,
NHS Greater Glasgow & Clyde

Submitted on 19/02/2020 at 14:02
Published on Care Opinion at 17:12

Thank you so much for taking the time to post such lovely feedback. I will be delighted to pass on your thanks to the staff within labour suite and high dependency who I know work hard to ensure that women and their families are reassured and kept informed, especially when plans can change quickly. Its such a special time and we are delighted that our staff contributed in some way to enhancing you and your families experience,

Many thanks,

Vicki Mazzoni

Lead Midwife, Princess Royal Maternity

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Response from Patricia Friel, Acting Chief Nurse, Paediatrics, NHS Greater Glasgow & Clyde 4 years ago
Patricia Friel
Acting Chief Nurse, Paediatrics,
NHS Greater Glasgow & Clyde

Submitted on 20/02/2020 at 15:12
Published on Care Opinion at 16:14

Dear T2016,

Thank you so much for taking time to post on Care opinion regarding the care you received in labour ward and high dependency. I will ensure the Paediatric team are made aware of your positive comments.

Best wishes to you and your family

Patricia Friel

Lead Nurse

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Update posted by T2016 (the patient)

Thank you for your reply! I also forgot to mention the staff in ward 72 & 73 who were also great! Our hospital stay lasted from Monday when I was taken in to be induced until Saturday when we were both discharged and everyone was really helpful and kind! Thank you so much again can’t praise the staff enough

Response from Victoria Mazzoni, Interim Clinical Services Manager, Obstetrics, NHS Greater Glasgow & Clyde 4 years ago
Victoria Mazzoni
Interim Clinical Services Manager, Obstetrics,
NHS Greater Glasgow & Clyde

Submitted on 20/02/2020 at 16:55
Published on Care Opinion on 21/02/2020 at 10:38

Dear T2016,

Thank you for letting me know. I will also ensure that the staff within these areas are made aware of your lovely feedback.

Many thanks again for taking the time to share your experience with us,

Best wishes,

Vicki Mazzoni

Lead Midwife PRM

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