"superb care A+E and CCU."

I was admitted to A+E Royal Alexandra Hospital Paisley 2 weeks ago. I will be forever indebted to all staff for the excellent  care I received from admission to discharge.

There is however one issue that did cause me some distress and I am reluctant to put it on this site so I quite understand if you withhold it. I did try to raise this while I was in hospital but each time staff member was called away and it was not resolved before I was discharged.

I also called hospital switchboard who directed me to this site.

My concern is that when I was still quite unwell one of my neighbours  telephoned the hospital and was told the ward I was in.  I was acutely embarrassed and more than a little distressed when this man unexpectedly appeared at my bedside. Fortunately his visit was short as I was about to have  an I.V Infusion . I realise he probably meant well but it was like having a strange man walk into your bedroom, so much so that I now feel uncomfortable in my own home. 

I was under the impression that a hospital can only confirm that a patient has been admitted but  nothing more. While I am upset, my family are absolutely furious and I am concerned that this breach could happen to someone else. This man knew nothing about me other than my name and address yet when one of my daughters phoned the ward she had to give my name, address, and date of birth and this should be always be the case.

I am sorry to raise this particularly when every other aspect of my care was first class, but I do believe it is very important that every patients privacy is respected.