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"Amazing service."

About: Croydon University Hospital / Urology

(as a service user),

I thankfully, rarely need to use the services of the NHS and in particular CUH.

However, this past couple of weeks I have, as an outpatient need phlebotomy, x-ray and urology.

On each occasion the staff have been polite, friendly and respectful. 

Three of the appointments, I arrived and walked straight in for my procedure and the other one I waited around 10minutes, although had been advised to bring a book, as the wait could bee long.

I have sometimes used private health services and would say that I couldn’t have got better than CUH.

Well done CUH.

Thank you so much to the nurses and specialists who I saw. 

Thank you to the volunteers who greet you in reception and point you in the right direction.

You are great.

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Responses

Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust 4 years ago
Sarah Pritchard
Senior Quality Lead,
Croydon Health Services NHS Trust
Submitted on 27/02/2020 at 09:35
Published on Care Opinion at 09:35


Thank you so much for your positive feedback - it is always nice to receive compliments.

All staff can access comments via the staff intranet and I'm sure all the teams who were involved with your care will be delighted to read your comments.

Kind Regards

Sarah Pritchard, Senior Quality Lead, Patient Experience

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