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great care

Story from nhs.uk

"great care"

About: East Lancashire Hospitals NHS Trust

i got rushed in on the 10/02/2020 with a svt i cannot fault any of the staff they were great kept me calm,and made sure i was ok every min.we are so easy to put bad stuff up and moaning,but i cannot thank you all enough and b18 ward i was on,my heart doctor 10/10 and once again thankyou

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Response from East Lancashire Hospitals NHS Trust 4 years ago
East Lancashire Hospitals NHS Trust

Submitted on 17/02/2020 at 11:57
Published on nhs.uk at 12:18

Thank you for taking the time to tell us about your recent stay on Ward B18 at Royal Blackburn Teaching Hospital following admission on 10/02/2020.

It is lovely to receive such positive feedback regarding the care and service you received during your stay and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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