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"Bunion operation"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

Booked in through GP for bunion op. 

Initially the GP hadn't contacted the hospital about my operation and it took a couple of phone calls to them to get the referral sorted out.

Once the appointment was made I found the staff at the hospital excellent. The operation went smoothly...the follow up appointments are carried out on time with no waiting about.

Couldn't have been treated with more care and consideration.

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Responses

Response from Emma Boyes, Engagement and Inclusion Manager, Living Well Business Unit, Locala 4 years ago
Emma Boyes
Engagement and Inclusion Manager, Living Well Business Unit,
Locala

My role at Locala is to listen to service users and understand how it feels to use our services. I report back to services and managers. I support to make change where needed. I really enjoy my job. Making a difference is important to me!

Submitted on 21/02/2020 at 13:13
Published on Care Opinion at 13:13


picture of Emma Boyes

Hello Slaithwaite

Thank you for contacting us via Care Opinion!

If there is any thing that you think we can explore further which would have helped with your referral pathway please email me on emma.boyes@locala.org.uk with more information.

I will share your comments with the team in Holmfirth and also with their managers!:)


Best wishes with your recovery

Emma

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