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"Bone marrow biopsy"

About: University Hospital Hairmyres / General Surgery (Ward 5)

(as the patient),

When I arrived at the hospital for my bone marrow biopsy, I received fantastic care and service, the procedure was explained to me and I felt calm and completely at ease. The nurses Jane and Margaret were both fantastic. The procedure went in so quick and no pain just a few tingles I could feel. I received a call that evening from Jane to see how I was doing.

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Responses

Response from Karen Phillips, Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Karen Phillips
Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 14/02/2020 at 16:59
Published on Care Opinion at 16:59


picture of Karen Phillips

Dear L Belle

Thank you for your recent post on Patient Care Opinion.

I will be delighted to pass on your post relating to your very positive experience whilst in General surgery. Communication regarding your procedure is important to ensure you feel at ease and feel calm throughout.

Our staff strive to deliver the best person centred care to our patients.

Follow up is important, and hope you continue to recover well.

Many thanks

Karen

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Response from Lynn Mack, Cancer & Haematology Service Manager, NHS Lanarkshire 4 years ago
Lynn Mack
Cancer & Haematology Service Manager,
NHS Lanarkshire
Submitted on 16/02/2020 at 17:40
Published on Care Opinion at 17:40


picture of Lynn Mack

Dear L Belle

Thank you for taking the time to post your experience on Care Opinion.

I am delighted to read your experience whilst having your bone marrow sample taken has been so positive.

I hope you are recovering well from your procedure and should you have to have any investigations in the future this experience will allay your fears.

I am sure Jane and Margaret will be delighted to receive such kind and positive feedback and it will be my pleasure to share this with them.

Warmest Regards

Lynn

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