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The staff were so good

Posted By lotionmd66

"The staff were so good"

About: Crosshouse Hospital / Day Surgery

(as the patient),

I had to attend for a lumpectomy and partial lymph node removal for tests.   Everyone was wonderful.   The staff were so good, explaining everything and talking through the operation.   There were so good at putting you at ease, I wasn't particularly nervous as I knew it would only be a small op, but the staff would be able to reassure other patients they were so nice.   I return next week for results.   Thank them all.

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Responses

Response from Jackie Lumsden, Assistant General Manager, Surgical Services, Surgical Services, NHS Ayrshire and Arran 4 years ago
Jackie Lumsden
Assistant General Manager, Surgical Services, Surgical Services,
NHS Ayrshire and Arran

Submitted on 13/02/2020 at 14:22
Published on Care Opinion on 14/02/2020 at 10:40

Hello lotionm66

Thank you for taking the time to post your positive feed back around your most recent experience at our Day Surgery Unit.

Your comments will be shared with the relevant staff in the unit and I'm sure the team will be delighted to know that you feel that they are all 'wonderful'.

I wish you well for your next appointment.

Best wishes

Jackie

Assistant General Manager, Surgical Services, University Hospital Crosshouse

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