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"Very bad hygiene"

About: Countess Of Chester Hospital

My husband is on ward 33 and the hygiene is very poor. He came in for a stroke and now has a chest infection picked up from the hospital. I saw the patient in the same room as him coughing repeatedly for long periods of time and the nurses eventually put a mask on him. I complaigned the next day over the phone but was told that patient had had a hard time.

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Responses

Response from Countess Of Chester Hospital 3 years ago
Countess Of Chester Hospital
Submitted on 05/06/2020 at 12:00
Published on nhs.uk on 06/06/2020 at 14:40


Thank you for providing your feedback. May we apologise for the delay in responding to your comments. If you would like to provide the Patient Experience Team with further feedback or require further assistance please contact us at cochpals@nhs.net or on 01244 366066 The Patient Experience Team

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