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"Very professional Doctor! "

About: Salford Royal

I went to Salford hospital for see the specialist consultant team but it’s has been problem sightly with Intepreter BSL, she or he who never came up for me sign through communication with doctor. The consultant asked me trying use best communication to word from on computer then I was agreed with doctor how’s goes communication on computer but it’s went to through to well communication by computer ( word ) it’s tried to worth!

I have been told the consultant, consultant should be learn to sign based if the interpreter never come up or late or cancel last minute then consultation said would be definitely agree!

I think NHS should give to all doctor, gp and nurse learning sign a based etc how I can help

you ? Or are you feel unwell?

Salford Royal Hospital is fantastic.

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Responses

Response from Salford Royal 4 years ago
Salford Royal
Submitted on 14/02/2020 at 12:56
Published on nhs.uk at 12:58


Thank you so much for taking the time to tell us about the great experience you received when you went to see your Specialist Consultant.

Our teams are caring and compassionate and work hard to recognise patient’s needs. They will always try to solve any communication problems they are faced with to make sure all patients understand their condition and treatment. We are very pleased from your comments we achieved this for you. We will pass on your comments to the team who will be delighted to receive your feedback.

Kind regards

The Patient Experience Team

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