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"The food is diabolical "

About: Pinderfields General Hospital

I cannot fault the staff both clinical and domestic who cared for me during my recent 8 day stay. However I feel the food situation needs a massive review. Being on the SAU for most of my stay the menu choices were severely limited to what amounted to jacket potatoes or soup or even worse cup a soups. For most of my stay I was on liquids or fluids only so only had to endure one jacket potato which was truly vile. Dry and tasteless accompanied by a pot of extremely fishy smelling tuna. The most concerning episode was after I had my procedure and was transferred to another ward. When lunch was being served as I was not there the day before I was told I would have to have what was left. I then asked for a bowl of soup as I was trying to build my diet up to liquids from free fluids. What I was actually served was mince potatoes and sweet corn. Hardly a liquid diet. My daughter took me down to the restaurant and bought me a yogurt for my lunch. For dinner I was served chicken curry. Once again not appropriate. I had some cup a soups with me so asked for someone to add some water to it for me. At no time was I offered an alternative and thank the Lord was discharged the same evening. I am now at home recovering eating some homemade nutritious real food. Food is medicine as well

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Responses

Response from Pinderfields General Hospital 4 years ago
Pinderfields General Hospital
Submitted on 11/02/2020 at 09:21
Published on nhs.uk at 10:09


Thank you for taking the time to post your comments regarding your recent experience.

I am sorry to here that you did not enjoy the food during your stay on SAU. The Trust takes patient satisfaction very seriously. I am not sure if you raised your concerns at the time, but when a patient advises nursing staff of any concerns regarding meal choices it is normal practice for them to try and offer an alternative. I am sorry if this was not your experience.

I will share your comments with the relevant staff as it is important we learn from the feedback we received.

Thank you again and I hope you are recovering well.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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