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Much more efficient

Posted By Patient 54321

"Much more efficient"

About: Queen Elizabeth University Hospital Glasgow / Minor Injuries Unit

(as the patient),

I had an accident at work when I tripped and fell over.   I was seen very quickly by extremely friendly and welcoming staff.   Taken though for X-rays and given medication for the pain.   I found the new process much more efficient than sitting waiting in A& E.

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Responses

Response from Sheila Dickson RGN BSc, Patient Experience & Public Involvement Project Manager, Patient Experience & Public Involvement, NHSGGC 4 years ago
Sheila Dickson RGN BSc
Patient Experience & Public Involvement Project Manager, Patient Experience & Public Involvement,
NHSGGC

Submitted on 10/02/2020 at 11:27
Published on Care Opinion at 11:27

picture of Sheila Dickson RGN BSc

Dear Patient 54321


Thank you very much for taking the time to post about your recent experience at the Minor injury Unit Queen Elizabeth Hospital. The purpose of the MIU is to provide the sort of care that you had experienced and I am delighter to note that you found the process so efficient.

May I wish you a speedy recovery from your injury.

Best wishes

Sheila

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