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excellent efficient

Story from nhs.uk

"excellent efficient"

About: Royal Blackburn Hospital

I was at the a&e with a shoulder injury sent via my local surgery it was very busy around 30 patients I could count at 4-30pm I received top quality care I was seen by 2 conscientious caring doctors and as a result I was home after 2 hours thank you

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Responses

Response from Royal Blackburn Hospital 4 years ago
Royal Blackburn Hospital

Submitted on 10/02/2020 at 10:03
Published on nhs.uk at 10:48

Thank you for taking the time to tell us about your recent visit to the Emergency Department at Royal Blackburn Teaching Hospital following a shoulder injury.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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