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"Support from Nottingham City Mental Health Crisis Team"

About: Adult Mental Health Crisis Services / Crisis Team City

(as a service user),

I have recently been the recipient of some excellent help from the above Crisis Team. They visited my home initially, speaking to myself and close members of my family, giving support and reassurance at a time when I was at my lowest. They visited daily until, by agreement, the visits were reduced to twice weekly and subsequently I visited the team on a weekly basis at Highbury Hospital out-patients department. My family and I felt that we were supported by kind, caring individuals, who were available at the end of a telephone at any time of the day or night. Their professionalism was always evident but was backed up with excellent interpersonal skills which I found both calming and reassuring. I have now been discharged from their care as I continue to recover but I and my immediate family cannot praise the work and dedication of this team highly enough.

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Responses

Response from Matt Callaghan, Clinical Nurse Lead, AMHC CRHT County South, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Matt Callaghan
Clinical Nurse Lead, AMHC CRHT County South,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 24/02/2020 at 09:16
Published on Care Opinion at 15:07


Thank you rp-20 for your feedback

I will share with the team as it is always gratifying to hear that the team were able to be of some help to you and your loved ones in your time of crisis. I wish you well with your continued recovery.

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