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"One of the best and smoothest transitions"

About: Orion Unit

(as a staff member),

In October 2019 we came to begin a transition for a patient who was based on the Orion Unit. The staff have been very accommodating whenever myself or other members of the Elysium Healthcare Team, have visited. Along with being accommodating the Orion staff team have been very helpful, knowledgeable and welcoming!!

This personally has been one of the best and smoothest transitions that I have been a part of. Invited to regular meetings with the MDT which over the course of the transition has helped with communication between both Elysium Healthcare and Orion team and a successful transition of a patient from hospital setting into Residential services.

Keep up the good work you do on a daily basis!! Your patients are very lucky to have you all!!

The only thing to improve a visitors experience who may be working on future transitions, it may be worth looking into perhaps setting up a visitor fob? This would prevent taking your staff away from delivering care to the patients and the visitors wouldn't be left outside in the cold + rain for a long time!! 🙂

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Responses

Response from Natalie Smith, Bassetlaw Integrated Team Leader, Mental Health Services for Older People, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Natalie Smith
Bassetlaw Integrated Team Leader, Mental Health Services for Older People,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 18/02/2020 at 13:23
Published on Care Opinion at 16:17


It has been an absolute pleasure to work alongside Elysium Healthcare throughout the transition for our patient.

They have been extremely professional and very committed to getting to know the patient and working directly with him to ensure a smooth transition and also reduce the distress and associated risks for the patient.

Elysium staff have worked with Orion staff as a cohesive team to ensure their knowledge and confidence in working with a very complex patient.

They have shown consistency, commitment and compassion for not only the patient but our service in general.

Well done Elysium Team - you certainly have started as you mean to go on.

Unfortunately, we are not able to give our visitors fobs, for security reasons and also visitors would be coming on to the unit and would not be aware of risks etc.

We can however look at our own responses to answering the door to ensure no-one is left outside in adverse weather conditions! by answering the door in a timely manner.

Thank you for your valued feedback 😊

Natalie Smith

CNS

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