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really impressed with the service

Posted By Cristie

"really impressed with the service"

About: Croydon University Hospital / Vascular surgery

(as a service user),

I didn't know that I'd had a small stroke until my second visit to a GP, I saw Dr Peci who straight away contacted the Stroke/TIA clinic at Croydon University Hospital, there I saw Dr. Mahmood. I was able to visit the walk-in clinic on the same day, have tests including an MRI scan & a vascular ultrasound for my carotid artery. It was all done so quickly & efficiently that I was really impressed with the service I received, both Dr Mahmood, her colleague & the vascular ultrasound lady were so friendly & happy to take time to explain everything that I wanted & needed to know.  

Thank you Dr Peci for your swift action & thank you Dr Mahmood for being so lovely to me.

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Responses

Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust 4 years ago
Sarah Pritchard
Senior Quality Lead,
Croydon Health Services NHS Trust

Submitted on 12/02/2020 at 12:07
Published on Care Opinion at 12:07

Dear Cristie

I'm so pleased that your whole experience met with your expectations and I am pleased that you describe the service that you received as quick and efficient.

All staff have access to comments via the staff intranet and I'm sure the teams and doctors involved with your care will be delighted with your feedback.

Kind Regards

Sarah Pritchard, Senior Quality Lead, Patient Experience

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