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"An example to all"

About: Gartnavel General Hospital / Elderly Medicine (wards 2a, 2b, 2c, 3a, 3c, 4c, 5c, 6a, 8a & 8c)

(as a service user),

I just want to say thank you for the care given to our father during his stay. Despite suffering from dementia and being aggressive at times the staff never faltered in their care and compassion to him  the two sisters Alison and Liz lead by example and are an example to all. I cant thank them enough and the team they lead the staff were friendly kind and caring and went out their way to find out about our dad, and treated him as an individual.

Thank you for all that you do

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 10/02/2020 at 14:44
Published on Care Opinion at 14:44


picture of Nicole McInally

Dear Brownrose

Thank you so much for getting in touch.

It is always heartening for our staff to receive such positive feedback from our patient and their relatives. It is lovely to hear about the care and compassion shown to your Dad by the staff, especially Alison and Liz.

It will be my pleasure to share your lovely comments with the Team.

Best wishes

Nicole

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