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"Very bad experience!"

About: Hillingdon Hospital

Was supposed to go to the emergency department as my husband called the ambulance for me and they didn't have anything at that moment so we were advised to go by ourselves, I was having severe abdominal pain like 10 on 10 and crying and in agony basically, once there I was left in pain in the area where they check you first and decide whether you should go to a&e or a gp! My husband went to park the car, while he was away I was bending over in pain as I was unable to stand straight because of the pain. after 15 minutes my husband came back and saw me still at the same position he left me and everyone was looking at me how I was crying and how in pain I was, including the staff! This was a very bad experience I never expected this and will never forget the inhuman treatment that I received while in pain and agony! Finally after about 30 minutes I was checked and rushed to the a&e area and was admitted for 3 days!

Thank you Hillingdon hospital!

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Responses

Response from Hillingdon Hospital 4 years ago
Hillingdon Hospital
Submitted on 11/03/2020 at 15:09
Published on nhs.uk at 19:43


I am sorry to read your feedback. Please do get in touch with our Patient Advice and Liaison Service (PALS) if you would like us to look into the concerns you have raised. Please email thh-tr.pals@nhs.net or call us on Tel: 01895 279973 (office hrs). If we can't answer, please leave a message we'll call you back

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